Free Ebook Designing KPIs to Drive Process Improvement (The Business Productivity Series Book 13), by Giles Johnston
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Designing KPIs to Drive Process Improvement (The Business Productivity Series Book 13), by Giles Johnston
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Do Your KPIs Drive the Performance of Your Business?
Process improvement is all about making things work better, whether this is because a process is deemed to be broken or because we know it could be better. When you use your business’ information to create Key Performance Indicators (KPIs) that help you to drive the right kinds of improvement then the rate of change can be so much faster.
KPIs are popular in most businesses, but often these pieces of information don’t give you the right picture, or they tell you how bad things have been. This short book will help you to see your business processes and the relevant KPIs differently so that you can develop your own suite of tools to help you select the right process improvement activities.
Do you have an operational challenge?
This book is aimed at mid-level managers who need to implement KPIs that are specific to their business, are tasked with achieving operational objectives and want to use their business data to help drive the performance improvement required.
This book includes:
- A step by step process to help you define your own KPIs and corresponding KPI management process.
- Advice on how to make KPIs actually work for your business.
- Suggestions on how you can take this approach forward for your business.
Sometimes it is essential that a business improves its discipline with existing processes in order for change to happen, this book can help with that too. This book gives you a step by step process to follow to help you design the right KPIs for your business to achieve its goals faster.
So, if you are frustrated with the lack of buy in or decision making from your existing KPIs, or you are about to implement KPIs for the first time into your business then buy this book today and watch how the right KPIs can make a real difference to your business.
- Published on: 2013-04-18
- Released on: 2013-04-18
- Format: Kindle eBook
Most helpful customer reviews
0 of 0 people found the following review helpful.
Five Stars
By Kindle Customer
Really Love it
4 of 4 people found the following review helpful.
Should be titled "fundamental theory leading to KPIs"
By Amazon Customer
Perhaps it me expectations were too high but I was essentially looking for process metrics, their application and implementation. The title and sneak peaks convinced me that this one would have such information which wasn't the case.
1 of 1 people found the following review helpful.
promising heaven delivering earth
By Utkan Uluçay
I had big expectations. I did not find something totally new and attractive.
It is describing the idea of KPI and some implementation details.
Good for beginners..
It would be better if I could find dashboard samples, case studies..
I need to say that having a set of KPI doesn't mean that you are driving something. This is just an indicator. If you do not cause a change yo will not see a change in KPI either.
If you get rid of old set of KPI then you will löse your chance to Show how good you are doing in your way, in your time since you have alraedy lost data trend.
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